MEET The Trainers

Michelle Moreno, MPA

Chief Operating Officer

Spero Family Services

Michelle Moreno, holds a Master’s degree in Public Administration and has over 18 years’ experience in Systems of Care and Wraparound leadership. Michelle began her Wraparound journey leading the development of a High Fidelity Wraparound process and System of Care in Indiana in 2000. After successfully launching a local Wraparound initiative, she was promoted to a System of Care Coach for the Indiana Department of Mental Health and Addiction where she specialized in developing tools for facilitators to enhance family driven, culturally competent and strength based Wraparound initiatives. In 2009, Michelle moved to Florida where she directed the Family Support Network and Quality and Training initiatives as a part of the federally funded Early Childhood System of Care in Sarasota, Florida. Michelle returned to her roots in Illinois in 2016 and joined the Spero Family Services (formerly United Methodist Children’s Home) team where she led the development of a highly successful high fidelity Wraparound program and rapid expansion of child welfare services. In 2018, Michelle was named Chief Operating Officer. Michelle had the good fortune to complete the Georgetown University Center for Child and Human Development Train the trainer in the Building Systems of Care: A Primer by Sheila A. Pires. Michelle has presented multiple times at the National Training Institutes for Systems of Care, and is a certified trainer and coach in various problem solving and results based accountability models that strengthen and improve outcomes for communities and the children and families they serve through Systems of Care and Wraparound. Michelle is also bilingual and can provide all training in English and Spanish.


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Although Spero Family Services is a faith-based agency, programs are open and available to anyone fitting the service criteria without discrimination and regardless of faith or denominational background.”